General Terms and Conditions
The Atelier Culinari cooking studio is operated by the company Atelier Culinari s.r.o., located at Zenklova 177/62, 180 00 Prague 8, registered in the Commercial registry held by the Prague Municipal Court, Section C, entry 121154 (hereinafter – “operator”).
The General Terms and Conditions (hereinafter – “GTCs”) apply to all courses, organized by Atelier Culinari s.r.o.
The following GTCs are in effect since 1 April 2009.
Section I – The contracting parties
The contracting parties of the following agreement are:
a) the operator,
b) the client, who may be a physical or legal entity (hereinafter – “client”).
Section II – The object of the contractual agreement
The operator hereby undertakes to provide a course in accordance with a confirmed order, placed by the client, and allow the client to participate in such a course.
The client hereby undertakes to pay the operator an agreed price for the participation in the course.
Section III – The commencement of the contractual agreement
The contractual agreement commences upon confirmation of the client’s order by the operator. The order must contain the identification data of the operator and the client (name, surname, birth number or date of birth, home address; in case of legal entities – company name, address and corporate ID; a contact telephone number and e-mail address), the number of persons participating in the course, the name of the course according to the operator’s offer, the scheduled date of the course, and the price for each participant, as well as the grand total for all the participants entered by the client.
The order may be placed in writing or electronically through the website www.atelier-culinari.cz.
The operator undertakes to confirm or reject a placed order within 2 working days after it has been received.
The operator confirms or rejects the client’s order by the same means, as the order was placed. In case of a written order, the confirmation or rejection deadline is considered to be met if the response is delivered for posting within the specified time period.
Section IV – Cooking courses
Unless otherwise agreed by the contracting parties, the operator provides courses, specified in the Atelier Culinari offer, either on the website www.atlier-culinari.cz, or in the printed materials, distributed by the operator.
Unless otherwise agreed by the contracting parties, the courses take place in the Atelier Culinari studio, located at Zenklova 177/62, Prague 8.
Unless the operator’s offer states otherwise, the courses take place from 5PM to 10PM.
An Atelier Culinari teacher, or his delegate, is present throughout the duration of the course.
The participants of the course must arrive at the premises at least 5 minutes before the beginning of the course.
The number of participants in a course is normally 8 (maximum 10) people.
Section V – Pricing and payment conditions
The client undertakes to pay the operator the agreed price for the participation in the course, as specified in the client’s order, based on the operator’s offer. The price for the participation in the course already includes drinks and refreshments, as specified in the operator’s offer.
The price for the participation in the course is due within 3 days after the operator has confirmed the client’s order, but no later than 3 days before the beginning of the scheduled course, unless the contracting parties have agreed otherwise.
The client undertakes to pay the price for the participation in the course by wire transfer to the operator’s account (the account number and payment details will be sent electronically by the operator, on an issued invoice), according to the operator’s instructions, or in cash at the premises of Atelier Culinari. In the event of a wire transfer, the price for the participation in the course is considered paid on the date of the funds being credited to the operator’s account.
In the event that the price for the participation in the course is not paid as instructed and on time, the operator reserves the right to deny the participant entry to the premises for the cooking course. In this case the already paid part of the price will be returned to the client, or, alternatively, the client may pay the outstanding part of the price in cash and join the course afterwards.
Section VI – Rights and obligations of the contracting parties
The participants of the course are allowed entry to all parts of the premises of Atelier Culinari, designated for the course.
Throughout the duration of the course, the participants of the course are not allowed to leave the premises, designated for the course, without informing the Atelier Culinari teacher, or his delegate.
The participants of the course are obliged to follow the instructions of the Atelier Culinari teacher, or his delegate, throughout the duration of the course.
At the beginning of the course, the Atelier Culinari teacher, or his delegate, is obliged to briefly instruct the participants of the course about the basic safety rules for working with the tools and appliances used in the course. The participants of the course are obliged to give their utmost attention and care to working safety and the health of other participants of the course.
The operator, alternatively the Atelier Culinari teacher, or his delegate, is entitled to exclude from the course any participants, who disregard the above rules, or act inappropriately, or limit the other participants’ work in the course. In this case the client is not entitled to any financial reimbursement.
At the beginning of the course, the participants of the course are obliged to inform the Atelier Culinari teacher about any food allergies or other illnesses that they suffer from, and which should be taken into consideration during the course.
Whenever these GTCs refer to the participants of the course, the term also includes the client.
Section VII – Cancellation and changes of the course, event, or a particular service
a) On the operator’s part:
The operator reserves the right to cancel a course, an event, or a particular service, in the following cases:
a) the course is not filled with the minimum number of participants, i.e. 4 people;
b) the Atelier Culinari teacher is unable to teach the course for health reasons or other emergency circumstances;
c) in other emergency circumstances that prevent the operator from running a course (such as technical malfunctions at the Atelier Culinari premises).
The course may be cancelled up to 3 working days (until 5PM) before the scheduled beginning of the particular course. In all of the above cases the client is entitled to a full reimbursement of the paid price for the participation in the course, and will also be offered a substitute date for the course.
b) On the client’s part:
In the event that the participant of the course cannot participate in the course for whatever reasons, the client is obliged to inform the operator immediately.
The course may be cancelled free of charge up to3 working days (until 5PM) before the scheduled beginning of the particular course, and the time for the course can be rescheduled.
In the event that the client cancels their participation in the course less that 3 working days, but no less than 1 working day (until 5PM) before the scheduled beginning of the particular course, the client shall pay a fee equal to one half of the agreed price for the reserved course.
If participation in a course is cancelled by the client later that specified above, i.e. on the scheduled day of the course, the client is not entitled to any reimbursement of the paid price for the particular course.
Section VIII – Liability for damages
Before the course begins, the participants are obliged to ask the Atelier Culinari teacher to place any brought-in items, the value of which exceeds CZK 3.000,- in a storing place, designated for such valuables. In the event that this obligation is not met, the operator is not liable for any damage done to such brought-in items. The above provision does not affect the enforcement of § 433 of the Civil Code.
The client is liable for any damage done to the operator’s property.
Section IX – Claims
In the event that the course does not proceed according to the General Terms and Conditions, the client is entitled to file a claim regarding the flaws in the course.
The claim may be filed in writing at the operator’s premises, no later than 5 working days after the completion of the course; after this period the operator’s responsibility for the flaws becomes void. The written claim must contain the reason for the claim, as well as a description of the nature of the flaws.
The operator is obliged to process the client’s claim within 30 days after it has been filed.
In the event that the operator finds the client’s claim to be substantiated, the operator shall, at his own expense, compensate the client. This may be done by offering a discount or reimbursing a part of the paid price for the participation in the course, or offering the client another course free of charge. In case of a claim, the choice of the type of compensation is at the operator’s discretion.
Section X – Protection of personal data
By placing an order as specified in these GTCs, the client gives the operator explicit permission to process and store the client’s personal data (in accordance with § 5 paragraph 2, and subsequent provisions of the Law No. 101/2000 Coll., on the protection of personal data, in its current edition), to the following extent: name, surname, home address and e-mail address; alternatively, another contact address given by the client.
The operator is entitled to process and store the client’s personal data for the purposes of offering products and services provided or facilitated by the operator. The details of the e-mail address may also be processed and stored for the purposes of distribution of commercial messages, in accordance with the Law No. 480/2004 Coll., on some services of the information society, in its current edition.
The client is entitled to cancel their permission to process their personal data in accordance with the provisions of this section of the GTCs at any time, and may do so in writing or electronically.
In the event that, in accordance with these GTCs, the client provides the operator with personal data of the participants of the course or event, or any other persons, entitled to receive a particular service, the client explicitly states that they have received prior permission of such persons to provide their personal data.
The client explicitly states that they agree with the recording of visual and audio-visual materials during the course. The operator is entitled to use any such materials for his subsequent promotional activities, namely on the website and/or other promotional materials.
Section XI – Final provisions
The rights and obligations of the contracting parties, which are not explicitly stated in the confirmed order or these GTCs, are regulated by the respective provisions of the Commercial Code.